IRS Training

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Phone
+603 8024 1208

Email
info@irs-training.com

Whatsapp
(+60) 12-2627780

FAQ

We provide the following products and services :

  • Training – Our training specialises in the internationally renowned creativity courses of FourSight® Creative Thinking System and more. We offer both physical and online classes including IRSLearn e-learning courses.
    • HRD Corp Training Courses
    • IRS Learn (Online) Courses
    • IRS Professional Courses
    • Foursight Certification
    • LEGO Serious Play (LSP) Certification & Training
    • Technical Training (Partner with Fictron Industries Supplies)
  • Consulting – We provide a unique creativity assessment I.e., FourSight® Individual + Team Profile, and other consulting services such as
    • Course Design – Our team of experts works with clients to design customized training programs that meet their specific needs and goals.
    • Content Development – We develop high-quality course materials, including manuals, handouts, and visual aids, to support our training programs.
    • Training Delivery – We offer a wide range of training programs, from basic skills training to advanced technical courses.
  • Product – Our product division publishes all-in-one cost-effective Train-the-Trainer Packages and certified trainers with the license to use these packages.
  • Services – We also provide services in setting up the training center, learning academy for initial set up, designing of curriculum, training or trainers to the training system.

IRSLearn is our online training platform that enables you to rapidly upskill each day, with our unique microlearning format making it easier than ever to stay motivated and effectively retain knowledge.

You can access the student portal at https://web.edapp.com/

We will work with you to design a training course that answers all your training needs.  To accommodate your employees’ needs as much as possible – we put together a proposal focused on the requirements of the participants and conduct thorough needs analysis before delivery.  

This is done in consultation with you to ensure that the content addresses the reasons  for the training and fills in any gaps.  We have worked with organisations of all sizes and requirements, so we can help you make decisions about how to best use your training budget to reach your goals effectively.   

Our scheduled courses (Train-The-Trainer Certification Programme, Evaluation on Effectiveness of Training course and Training Needs Analysis course) have a minimum number of participants of 10 people. 

For IRS Professional Courses, the minimum number of participants is flexible – at IRS Training Centre 6 participants.  This allows us to give everybody the attention they need and to customize content to address particular needs as much as possible.

You are required to submit the confirmation form to us before commencement of the programme. Verbal confirmation may be made but will only be confirmed upon receipt of the completed confirmation form.  

Failure to comply will release IRS Training of its obligation to secure the training date and manuals. In such, we stressed the importance of the confirmation form to be sent to us at least 21 days before the training commencement date to secure the training slot and preparation of copyrighted manuals.

We are flexible based on availability and notice. If booking plans change, please contact us at info@irs-training.com or whatsapp +6012-262 7780 or call +603-8024 1208.

All postponement and/or cancellations and changes must be made in writing. If postponement and/or cancellations received:

  • More than 21 days before the event, there is no postponement or cancellation fees;
  • 14-21 days before event, 30% postponement /cancellation fee will be imposed;
  • 7-13 days before event, 50% postponement/cancellation fee will be imposed;
  • Less than 7 days before the event, 100% postponement / cancellation fee will be imposed.

You can refer to our training directory for the list of courses provided by IRS Training on our website https://irs-training.com/

Yes, we are fully flexible. The location, times and format can be tailored to your needs. This includes online and face-to-face training, or inhouse training at your offices.

You must arrange the following for internal in-house training.

  1. A suitable venue with a LCD Projector, Whiteboard, Flipchart and Stationeries for the in-person face-to-face training.
  2. Participants must have access to laptop/PC and good stable internet connection.

Confirmation of training date must be made in writing using the IRS Confirmation of Programme Form 3 weeks before commencement of programme. HRD Corp requires prior approval for all training programmes. IRS Training shall not be held accountable or responsible for any arising matters or results or adverse situations due to the company’s failure in obtaining HRD Corp prior approval.

Verbal confirmation may be made but will only be confirmed upon receipt of the completed confirmation form. Failure to comply will release IRS Training of its obligation to secure the training date and manuals. In such, we stressed the importance of the confirmation form to be sent to us at least 21 days before the training commencement date to secure the training slot and preparation of copyrighted manuals.

Our courses are delivered by our in-house permanent lead trainers, who have been with us for an average of 20+ years. Our in-house trainers have worked in a wide range of industries, and in many different parts of the world, and have the professional skills and experience necessary to offer training in our courses.

We also have a network of experienced contract trainers who we use regularly, sometimes to answer an industry-specific requirement or project-based request.

50% PAYMENT must be made in advance of training. Balance to be settled within 7 DAYS upon  training commencement.  Payment  must  be  made  by  Cheque/s,  or  Online Banking, NETT of all bank charges made payable “IRS TRAINING SDN BHD” (Maybank account: 512361302223).

 

IRS Training Sdn Bhd is a SST registered business entity and will be collecting SST on goods and services supplied by us starting from 1 September 2018 onwards at the rate of 6%. In this respect, we reserve the right to enforce any changes to our policy on goods and services supplied to our clients/partners. We recognize that you are an important client/partner to us in ensuring the successful implementation of the Sales and Services Tax (SST), and we are committed to providing the best possible service to you. Our SST No is : B-16-1808-31042549

Any dissatisfaction with regards to training delivery should be notified in writing within 5 working days and we will take immediate action and be allowed to rectify after discussion with relevant decision makers. If no notification is received, it is implied that training has been fulfilled and due payment shall be made.

Non- HRD Corp Levy Contributors:

FULL PAYMENT must be made before the due date as stated in the invoice. Payment must be made by Cheque/s, or Online Banking, NETT of all bank charges made payable “IRS TRAINING SDN BHD

 

Applicable for HRD Corp Levy Contributors:

Client to sign a letter of undertaking about completing the required HRD Corp documentation to facilitate the HRD Corp Levy deduction (subject to HRD Corp approval). Clients are advised to check their respective applications with HRD Corp on the terms and conditions for Levy claims.

 

Financial Proposal is subject to revision by IRS Training Sdn Bhd. Clients are advised to refer to the respective IRS staff for additional details.

Participants who successfully complete the 5 days HRD Corp Train-The-Trainer (TTT) certification course and are certified by lead trainers will be recognised as HRD Corp TTT Certified Trainers. Certification in training will be awarded to the participants upon full attendance, assessment results of competency and after HRD Corp approval as applicable. Certificates will be issued by HRD Corp.

You will be certified once you have completed the training duration and fulfill all assessment requirements in the course. The certification will be issued by IRS Training.

You will receive a certificate from HRD Corp for these courses: 

  1. Train-The-Trainer Certification Programme
  2. Evaluation on Effectiveness of Training course
  3. Training Needs Analysis course.

IRS Training will issue certificates for the IRS Training Professional Courses. For IRSLearn e-learning courses, you will receive an e-Certificate of Completion.

Certificates are emailed to the person who originally booked the course.  As soon as we receive notification from the awarding body of your result, we will send the digital certificate and details of your result. Please note that certificates will only be issued upon full payments.

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