IRS Training

Corporate Profile

“Everyone needs to add values to their services, processes and products. Creativity is an important element in values creation and it goes beyond cost cutting and maintenance.”

- Dr Alex Ow



Training Programs

Creativity & Innovation Series

Creativity & FourSight® for Corporate Managers
Creative Thinking & Problem Solving
Creative Problem Solving & Decision Making
Tools for Creativity

Quality & Operational Series

Total Quality Management
Total Productive Maintenance
Managing Projects Effectively
7 QC Tools
Innovative & Creative Circle Group
5’S Housekeeping Strategies
Technical Problem Solving

Customer Relation & Marketing Series

Certificate IV in Business (Frontline Management)
Customer Service Skills
Negotiation Skills- Creating & Retaining Customer
Effective Selling Skills
Marketing Strategies
Effective Sales Strategies
Expanding your Market

LEGO SERIOUS PLAY & GAMESTORMING Series

Team Identity
Creativity & Innovation
Strategy Planning
Customer Service
Fundamentals of Safety
Frontline Leadership

Accounting & Finance with Business Success Series

Finance Management for Non-Financial Managers
Accounting & Finance for Non-Financial Manager
Value Based Cost Management System Budgeting & Implementation
Build the Best Strategy for Global Uncertainty
Adaptive Business Acumen Skills
Back to the Future: Futuring Skill
Developing Effective KPIs for Organisational Success

Retail Operations Series

Inventory Planning for Retail Stores
Retail Customer Service
Retail Entrepreneur
Retail Sales Development
Merchandise Planning
Retail Stores Design & Display

Leadership & Change – Management Series

Adaptive Leadership
Leadership By Design
Influencing Skills at Work
Embrace and Manage Change
Managing Performance in the Workplace
Coaching in the Workplace
Frontline Leadership
High Performance Team
Problem Solving Skills
Interpersonal Skills
Working in a Team Effectively
Retail Management Strategies
Making Change Happen
Rational Manager
System Thinking
Executive Development Programme
Selling to Senior Executives
How to Deliver a Persuasive Presentation
Developing Effective Work Relationships
Effective Project Management

Training & Development – HR Development Series

Train the Trainer Certification
Training Needs Analysis (TNA) Workshop
Evaluation on Effectiveness of Training
Certificate IV in Training & Assessment
Workplace Training
Training Need Analysis (Consultancy)
Designing Training Materials
Competency Based Training and Assessment
Managing Abseenteeism
Employment Act for SME’s
On the Job Training for Instructors
On the Job Training for Managers
Workplace Training & Development
Dynamic Presentation Skill
Certification in Vocational Training Officer

All training programmes are HRD Corp Claimable Courses, unless stated  otherwise. Claims are subject to HRD Corp’s final approval.

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