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Customer Relation & Marketing (CRM) Series

If you’re serious about embarking on a lifelong career, the training profession may interest you. More so, if your passion is sharing knowledge to help people improve themselves. Getting a professional training certification reinforces your confidence as you’re better equipped to deliver the best in front of your participants.

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LECTURES

1 Day

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176 Student

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Course Description

Customer Relation & Marketing (CRM) Series

Training Programmes

  1. Customer Service Skills
  2. Negotiation Skills
  3. Effective Selling Skills
  4. Marketing Strategies
  5. Effective Sales Strategies
  6. Professional Selling with DiSC
 
Mr Alex Wong
  • He holds a Master’s degree in Instructional Design and Technology and a Bachelor’s degree in Arts (Honours). Having additional training qualifications in training and evaluation, and being certified as a Lego Serious Play Trainer & Facilitator.
  • He also holds diplomas and certifications in training and assessment and is a Certified Professional Trainer.
  • With over 10 years of experience in sales and marketing, he specializes in various areas such as Human Capital Development, Supervisory Skills, Management Development, Leadership, Sales and Marketing, and more.
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